Privacy Policy
Effective Date: [Pending — confirm launch date]
We Ship Wines ("we," "us," "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your personal information when you visit weshipwinesusa.com or use our wine shipping services.
Who We Are
We Ship Wines is based in Mendoza, Argentina. You can reach us at team@weshipwinesusa.com.
Information We Collect
- Contact information: name, email address, and (if provided) phone number, when you fill out our contact form or book a call.
- Shipping information: full name, shipping address, and destination country, collected when you confirm a shipment.
- Payment information: payment for shipments is processed securely by our U.S.-based partner. We do not collect or store your full credit card details on our servers.
- Communication data: messages you send us via WhatsApp, email, or our contact form.
How We Use Your Information
We use the information we collect to:
- Coordinate the pickup, packing, and shipping of your wine
- Communicate with you about your order (confirmations, tracking updates, delivery status)
- Respond to inquiries and provide customer support
- Improve our services
We do not sell your personal information to third parties.
Who We Share Information With
We share information only as necessary to fulfill your order:
- FedEx, for shipping and tracking purposes
- Our U.S. payment partner, to process your payment securely
- Customs authorities, where required by law for international shipments
Data Retention
We retain your information for as long as necessary to complete your shipment and comply with legal, tax, or accounting requirements.
Your Rights
Depending on where you live, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, where applicable
To exercise any of these rights, contact us at team@weshipwinesusa.com.
Cookies
We may use tools such as Google Analytics and Google Search Console to understand how visitors use our site. These tools may use cookies but do not identify you personally.
Children's Privacy
Our services are not directed to individuals under 21 years of age, consistent with the adult signature requirement for wine deliveries.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, contact us at team@weshipwinesusa.com.